JJ

Looking for a job

Jadranka Jokanic

@jadrankajokanic

Sales operations professional at Unisource Marketing Group coordinating dealer orders, production approvals, and fulfillment.

What I'm looking for

I'm looking for a remote role where I can independently manage sales and customer operations, coordinate orders and follow-ups, and keep work accurate and moving forward.

At Unisource Marketing Group, I support dealer account setup, review purchase orders against quotes and specifications, and coordinate factory drawings, approvals, and shipment schedules.

At Aldora Glass & Aluminum, I managed commercial order processing and prepared and revised quotes using value-engineering strategies, achieving top-two monthly sales rankings.

I co-owned Angry Ventures Restaurant, handling vendor relationships, order coordination, invoicing, and inventory tracking. At The Home Depot, I coordinated special orders from placement through delivery and supervised sales teams.

Experience

Work history, roles, and key accomplishments

UG

Current

Customer Service Manager / Sales Coordinator

Current

Unisource Marketing Group

Jan 2026 - Present (9 months)

Support dealer account setup, manage purchase orders, coordinate production and fulfillment, and generate sales reports.

Credit Applications Pricing Administration Purchase Order Management Sales Reporting Cross functional Coordination

AA

Engineering Internal Sales

Aldora Glass & Aluminum

Jan 2022 - Jan 2026 (4 years)

Managed end-to-end order processing for commercial accounts, prepared quotes, and maintained a pipeline of bids and follow-ups.

Order Processing Commercial Estimation Value Engineering Pipeline Management Client Communication

AR

Co-Owner

Angry Ventures Restaurant

Jan 2016 - Jan 2021 (5 years)

Launched and operated a restaurant, managing daily business activities, vendor relationships, and administrative operations.

Business Operations Vendor Management inventory tracking Customer Experience Administrative Operations

TD

Sales Department Supervisor

Jan 2006 - Jan 2016 (10 years)

Coordinated special orders and supervised a sales team, managing payroll, timekeeping, and accounting accuracy.

Special Request Coordination Team Leadership Payroll Management Timekeeping Accounting Accuracy

Education

Degrees, certifications, and relevant coursework

NU

Northeastern University

Associate of Science, Business Administration

Earned an Associate of Science in Business Administration from Northeastern University in Chicago, IL.

Tech stack

Software and tools used professionally

Microsoft Outlook

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

72k+ USD

Job categories

Sales Operations Specialist Customer Service Manager Sales Coordinator Order Management Specialist

Skills

Sales Operations Sales Order Management Order Processing Customer Account Support Quote Preparation Reviewing Purchase Orders Production Coordination Fulfillment Coordination Vendor Relations Procurement Sales Reporting Pipeline Management inventory tracking Invoicing Client Communication

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