Jada Long

Manage recruitment and hiring process; facilitate job fairs, and introduce new employees to company culture and policies.
Administrative support to COO, manage legal and compliance practices.

Managed daily cash handling, ensuring accuracy and accountability.
Delivered exceptional customer service, consistently receiving positive client feedback.
Managing client relations and store operations.
Analyzing client feedback, identifying and implementing service improvements that increase repeat business.

Rotated through departments including front office, housekeeping, and resort activities.
Helped design and implement new guest activities such as Family Feud nights and treasure hunts.
Strengthened team collaboration to enhance the overall guest experience.

Scheduled and coordinated patient appointments, ensuring an organized front desk workflow.
Managed incoming calls, patient inquiries, and documentation processing.
Handled insurance verification and accurate data entry into medical records systems.