Jacob McMahon
@jacoosacoon
Reliable library and customer-service professional skilled in communication and problem-solving.
United StatesWhat I'm looking for
I am a proactive library assistant and customer-service professional who enjoys solving problems and building strong rapport with patrons and coworkers. I consistently take initiative, whether preparing materials for circulation, repairing and cataloging media, or stepping into design and tech tasks beyond my formal role.
My experience includes frontline public service roles where I handled difficult interactions, organized resources and inventory, and supported teams with training and procedural knowledge. I bring patience, attention to detail, and effective communication to every task, from classroom instruction to fast-paced retail environments.
I seek opportunities where I can contribute dependable service, adapt across responsibilities, and continue growing skills in information management, customer relations, and practical technology support.
Experience
Work history, roles, and key accomplishments
Library Assistant 2
Tillamook County
Jun 2022 - Oct 2024 (2 years 4 months)
Prepared new books and media for circulation, performed book repair/discards, and managed shelving and inventory; improved patron relations by resolving difficult interactions and serving as a reference for staff and management.
Preschool Teacher
Astoria Parks and Rec.
Sep 2018 - Jul 2020 (1 year 10 months)
Maintained safety and engagement for up to 15 children (ages 0–5), prepared students for kindergarten readiness, and built strong relationships with families to support child development and communication.
Starbucks Barista
Fred Meyer
Mar 2018 - Jul 2018 (4 months)
Prepared beverages to spec and maintained safety, cleanliness, and store opening readiness while providing positive customer experiences and de-escalating negative interactions.
Education
Degrees, certifications, and relevant coursework
CCClatsop Community College
Some College, General Studies
2018 - 2020
Attended Clatsop Community College for coursework from 2018 to 2020; pursued college-level studies without a completed degree listed.
RCRhode Island College
Some College, General Studies
2011 - 2014
Attended Rhode Island College from 2011 to 2014; coursework completed without a degree specified.
Pilgrim High School
High School Diploma, Secondary Education
High school diploma earned in 2011 from Pilgrim High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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