Bri R
@brir
Dedicated and detail-oriented professional with a passion for customer service.
What I'm looking for
I am a highly motivated and organized individual with a strong background in customer service and library management. With experience in training and leading teams, I possess excellent communication and interpersonal skills. My technical skills include proficiency in CMS, social media, MS Office, and Adobe software, among others.
In my current role as a Library Assistant, I have honed my ability to multitask, prioritize responsibilities, and maintain a high level of accuracy in my work. I am confident in my ability to teach people how to use library resources and provide exceptional customer service.
Throughout my previous roles, I have demonstrated my ability to work well independently and as part of a team, identifying areas for improvement and implementing solutions. I am a proactive and adaptable individual with a strong focus on mentoring and motivating others.
Experience
Work history, roles, and key accomplishments
Library Assistant
Charlotte Library
Oct 2022 - Present (2 years 8 months)
Assisted with cataloging and maintaining library materials, handled loans between libraries, and organized returned items. Taught patrons how to use library resources and answered questions. Maintained computer library database and helped plan special library events.
Barista Trainer
Starbucks Coffee Company
Jan 2019 - Feb 2022 (3 years 1 month)
Maintained knowledge of company policies, coffee roasts, and promotions. Excelled in fundamental store roles, managed customer relations, and identified areas for improvement. Cultivated a welcoming environment for customers and partners.
Customer Service Lead
Pet Palace
Aug 2018 - Jan 2019 (5 months)
Trained new team members, used cloud-based pet boarding program to document customer information, and developed relationships with facility regulars. Monitored calls and facility tours to ensure quality and created intervention plans for team members.
Customer Service Associate
SHEETZ INC.
Oct 2017 - Mar 2018 (5 months)
Created a customer-focused shopping environment, assisted with inventory, and monitored cash registers. Handled customer relations issues and maintained store cleanliness.
Hostess
Cracker Barrel
Mar 2016 - Jul 2016 (4 months)
Created a customer-focused shopping environment, assisted with inventory, and monitored cash registers. Handled customer relations issues and maintained store cleanliness.
Education
Degrees, certifications, and relevant coursework
Bri hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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