I've led product design for U.S. Bank's Consumer Deposits and Banker Monetization growth experiences across native mobile and desktop platforms, delivering large-scale initiatives tied to deposit growth and customer retention.
I hire and mentor product designers, direct collaboration across product, engineering, research, and executive leadership, and help teams deliver UX several sprints ahead of development. As a founding contributor to U.S. Bank's enterprise Design System initiative, I've helped standardize UI patterns, workflows, governance, and Figma practices at scale.
Previously, I led customer support and maintenance experiences for Anheuser-Busch InBev's BEES global digital commerce platform and created scalable Zendesk Help Center and knowledge-base frameworks.
Across AT&T, Ally Financial, OneSpring, and IHG, I've translated complex business requirements into user journeys, information architecture, wireframes, prototypes, and modernized digital experiences, including HolidayInn.com. I care deeply about accessibility, data-informed decisions, scalable systems, and building high-performing design teams.
