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Jacob NeriJN
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Jacob Neri

@jacobneri

Tier II Service Desk Support Specialist at the Office of the Comptroller of the Currency, administering Exchange and Office infrastructure.

United States
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At the Office of the Comptroller of the Currency, I provide Tier II technical support and administer its existing Exchange and Office infrastructure. I also support Microsoft- and Apple-based environments, Active Directory, and enterprise applications.

At SMS Infocomm, I developed automated systems and configured test environments using Python, C++, XML, and CMD to validate hardware prototypes. I also investigated hardware failures and recommended modifications.

At DATAMARK, Inc., I developed and maintained ETL data integration platforms for a healthcare client, increasing data accuracy by 5% and processing efficiency by 10%. Earlier, at HGS - Hinduja Global Solutions, I supported end-users and handled account administration, incident resolution, and IT asset deployments.

Experience

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Education

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Park University logoPU

Park University

Bachelor of Science, Management Information Systems

Pursued a Bachelor of Science in Management Information Systems.

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Software and tools used professionally

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