Jacob Hancock
@jacobhancock1
IT support professional with CompTIA A+ training who installed classroom monitors, cabling, and technology equipment.
United StatesWhat I'm looking for
I assisted with classroom technology setup and configuration, installing and connecting monitors, network cabling, and related equipment. I also supported software installation and prepared technology for classroom use.
At Family Dollar, I provided customer service and helped customers with purchases and inquiries. I’m CompTIA A+ certified and completed training in Computer Support and Infrastructure Support at Tennessee College of Applied Technology.
Experience
Work history, roles, and key accomplishments
Volunteer Groundskeeper
Melesus Ballpark
Jan 2023 - Dec 2023 (11 months)
Assisted in maintaining ball field conditions and facility appearance.
Grounds Crew
West Tennessee Sportsplex
Jan 2021 - Dec 2023 (2 years 11 months)
Maintained athletic fields and park grounds, performed routine cleanup and facility maintenance tasks, and assisted in resolving conflicts among spectators professionally.
Retail Associate
Family Dollar
Jan 2026 - Present (9 months)
Provided customer service and assisted customers with purchases and inquiries. Collaborated with team members to keep shelves stocked and organized, and maintained a clean, safe, and efficient store environment.
Design Team Member
The Iris Review Literary Magazine
Jan 2025 - Present (1 year 9 months)
Collaborated with team members to develop the layout and design of the 8th Edition of The Iris Review. Reviewed literary submissions and participated in the publication selection process.
Classroom Technology Support
Tennessee College of Applied Technology
Assisted with classroom technology setup and configuration, installed and connected monitors and network cabling, and supported software installation for classroom use.
Education
Degrees, certifications, and relevant coursework
Tennessee College of Applied Technology
Diploma, Infrastructure Support
Pursuing Computer Support Specialist and Infrastructure Support Specialist diplomas, expected August 2026.
Tennessee College of Applied Technology
Diploma, Computer Support
Pursuing Computer Support Specialist and Infrastructure Support Specialist diplomas, expected August 2026.
Sacred Heart of Jesus High School
High School Diploma, General Studies
Completed high school education in May 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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