Jackson Pinkley
@jacksonpinkley
SysAdmin + Desktop Engineer specializing in Intune, automation, and staying calm when things glitch. Dog dad. Gamer. Problem-solver.
What I'm looking for
Hi, I’m Jackson — an Intune-focused System Administrator and Desktop Engineer who loves turning messy endpoint environments into clean, scalable, automated systems. I specialize in modern management, device compliance, Autopilot deployments, and building PowerShell solutions that save teams time (and occasionally save someone’s sanity).
Over the last several years, I’ve worked across service desk, infrastructure, and engineering roles, giving me a full-stack view of how endpoints actually behave in the real world — not just in documentation. I’m the person who enjoys digging into a stubborn enrollment issue, redesigning a policy set, or straightening out a lifecycle process that’s gotten ignored for too long.
Outside of work, I’m a dog owner to a very opinionated pup and a long-time gamer, which means I’ve developed both patience and lightning-fast troubleshooting reflexes. Both come in handy in IT far more often than you’d think.
If you’re looking for someone who brings strong technical capability, clear communication, and a good attitude — even when Intune decides to be Intune — I’m your guy.
Experience
Work history, roles, and key accomplishments
Desktop Engineer
Faith Technologies Inc.
Jul 2025 - Present (6 months)
Design and maintain enterprise endpoint operations using Microsoft Intune, PDQ, and Azure AD to standardize deployments, strengthen endpoint security, and improve reliability across the device fleet.
System Administrator
Secura Insurance
Jul 2021 - Jul 2025 (4 years)
Managed enterprise endpoint environments for 2,000+ workstations using Ivanti EPM, Intune, and Ivanti Neurons; led patching, OS deployments, and automation projects to improve security and compliance.
Technology Support Specialist
Miron Construction
May 2018 - Jul 2021 (3 years 2 months)
Supported IT operations for 1,500+ devices, led migration from IBM MDM to Microsoft Intune, deployed Windows Hello for Business, and upgraded 250+ systems during Windows 7 EOL.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin–Stout
Bachelor of Information Communication Technology, Information Communication Technology
2015 - 2019
Grade: 3.6 GPA
Completed a Bachelor of Information Communication Technology with minors in Digital Marketing, Enterprise Systems, and Network Design, graduating with a 3.6 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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