Jabulani Masilo
@jabulanimasilo
Business Management graduate skilled in data analysis and CRM implementation, driving operational efficiency.
South AfricaWhat I'm looking for
I am a Business Management graduate with practical experience in business analysis, project coordination, and CRM implementation. I led student projects and interned as a Business Analyst, contributing to process improvements that increased operational efficiency.
I combine data-analysis skills (Python, Excel) and CRM experience (Salesforce) with leadership and clear communication to solve problems and support strategic decisions. I am eager to apply my skills to roles that demand analytical rigor, cross-functional collaboration, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Business Analyst Intern
XYZ Corporation
Jun 2022 - Aug 2022 (2 months)
Collaborated on business process analysis and CRM implementation that increased operational efficiency by 15% and improved customer data tracking and reporting.
Project Assistant
University of the Free State
Jan 2022 - May 2022 (4 months)
Managed project timelines and cross-department coordination, conducting data analysis to support strategic decision-making and ensuring timely completion of key initiatives.
Education
Degrees, certifications, and relevant coursework
University of the Free State
Bachelor of Business Management, Business Management
Activities and societies: Relevant coursework: Business Strategy, Financial Management, Marketing Principles; project work including Efficiency Optimization Project.
Bachelor of Business Management with coursework in business strategy, financial management, and marketing principles; graduated May 2023.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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