Izabella Makaryan
@izabellamakaryan
I lead compliant, high-volume operations across healthcare and real estate, improving admissions, audits, and portfolio performance.
United StatesWhat I'm looking for
At Shore View Nursing and Rehabilitation Center, I increased admissions by 25% through referral marketing, responsive intake, and strong partner relationships. I manage referral reviews, eligibility screening, authorizations, and audit-ready documentation.
Previously, I managed multi-site residential and commercial portfolios at A.J. Clarke Real Estate Corp. and 9300 Realty Management, overseeing up to 400 units and supervising teams of up to 14. I negotiated capital-project contracts, resolved operational issues, improved client satisfaction, reduced delinquency by 38%, and achieved cost savings of up to 25%.
At Reliant Realty Services, I led compliance across 1,600 units and nine properties, correcting records to achieve minimal audit findings. I build practical tracking systems, train managers, and keep complex programs aligned with LIHTC, Section 8, HDC, HFA, HUD, and Fair Housing requirements.
Experience
Work history, roles, and key accomplishments
Assistant Director of Admissions
Shore View Nursing and Rehabilitation Center
Apr 2021 - Present (5 years 5 months)
Increased facility admissions by 25% through strategic referral marketing and a customer-centered intake process. Reviews and processes referral documentation, verifies coverage, and maintains audit-ready records in compliance with state and federal standards.
Property Manager
A.J. Clarke Real Estate Corp.
Aug 2016 - Dec 2019 (3 years 4 months)
Managed a portfolio of 28-31 residential properties and supervised a team of 14. Achieved nearly 100% client satisfaction and directed capital improvement projects including an elevator modernization.
Property Manager
9300 Realty Management, Inc.
Mar 2013 - Jul 2016 (3 years 4 months)
Achieved cost savings of up to 25% through contract negotiation and reduced client delinquency by 38%. Managed daily operations of commercial and residential properties and implemented a work order system.
Regional Compliance Manager
Reliant Realty Services, Inc.
May 2010 - Mar 2013 (2 years 10 months)
Achieved minimal audit findings by reviewing and correcting records across multiple sites. Supervised 6 managers overseeing 1,600 units and provided compliance training and strategic guidance.
Assistant Director of Marketing / Leasing Agent
Progressive Management of NY Corp.
Nov 2008 - May 2010 (1 year 6 months)
Marketed vacant units and built relationships with service providers and referral agencies. Processed applications, conducted background checks, and maintained daily reporting for 806 units.
Marketing / Logistics-Production Coordinator
Johnny's Signature, Inc.
May 2004 - Oct 2008 (4 years 5 months)
Supported executive leadership on marketing strategy, quality control, and logistics coordination across buyers, carriers, and freight forwarders.
Education
Degrees, certifications, and relevant coursework
Real Estate Sales Agent License
Real Estate Sales Agent License, Real Estate
Licensed as a Real Estate Sales Agent.
Low-Income Housing Tax Credit Compliance (TACC) Certification
Low-Income Housing Tax Credit Compliance (TACC) Certification, Compliance
Certified in Low-Income Housing Tax Credit Compliance (TACC).
EIV Workshop
Certificate of Attendance, Compliance
Certificate of Attendance for the EIV Workshop.
Fashion Institute of Technology, State University of New York
Bachelor of Science, International Trade and Marketing
Bachelor of Science in International Trade and Marketing from the Fashion Institute of Technology, State University of New York.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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