Lydianne Menendez

Conducted regular on-site and remote audits of resident files for compliance with HUD, LIHTC, and other housing program requirements. Identified compliance risks and provided detailed audit findings and corrective actions to management.

Provided superior customer support, assisting customers in preparing their income tax returns on-site. Prepared individual and business tax returns, ensuring high customer satisfaction.

Supervised and supported on-site property managers and staff across multiple communities. Monitored property finances, rent collection, and expense controls to ensure fiscal health.

Developed, monitored, and oversaw all site management related programs, policies, and agreements in accordance with corporate policies. Prepared annual operating budgets and performed budget projections.

Oversaw daily operations, managed budgets, and set performance objectives. Recruited, trained, and supported general managers while conducting regular performance appraisals.

Managed housing complex for elderly and/or disabled individuals, providing assistance with application processes and communication with healthcare providers. Assisted with rent collection efforts by mailing notices to delinquent residents.

Screened applicants for employment, conducted reference checks, and scheduled drug and aptitude testing. Performed quality assurance audits and follow-ups, and assisted with reporting and procedures.

Completed a Bachelor of Business Administration degree. The program focused on providing a comprehensive understanding of business principles and practices.