Open to opportunities

Izaan Mian

@izaanmian

Message

Motivated Data Quality Assurance Analyst armed with Experience in Customer Support Roles

Pakistan

Message

What I'm looking for

I seek a role that values data integrity and offers growth opportunities.

A data-driven and detail-oriented professional with a solid foundation in data analysis, quality assurance, and customer experience optimization. With hands-on experience in cross-functional collaboration and strategic problem-solving, I bring a unique blend of analytical and interpersonal skills to enhance customer support operations. My background in data management and business intelligence, combined with a strong passion for delivering exceptional service, positions me to contribute meaningfully to any customer-focused team. I thrive in dynamic environments and am committed to using insights to drive customer satisfaction and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Data Quality Assurance Officer

Current

Associates in Development (AiD) Pvt. Ltd.

Jan 2023 - Present (2 years 4 months)

As a Data Quality Assurance Officer, I led data transformation and validation processes for significant projects, ensuring compliance with donor criteria. I analyzed large datasets to provide actionable insights for strategic decision-making and collaborated with stakeholders to enhance operational efficiency.

Data Validation SQL Data Visualization Project Management Reporting Data Extraction Risk Management

Independent Travel Manager

Dreamport Management (DIFC) Ltd.

Jan 2023 - Jan 2024 (1 year)

As an Independent Travel Manager, I improved client satisfaction through a client-centric approach and meticulous service delivery. I utilized data analysis to identify customer patterns, shaping promotions to attract more clients.

Client Management Data Analysis Customer Satisfaction Service Delivery Marketing Strategy

Founder

Pastraw Pvt. Ltd.

Jan 2021 - Jan 2023 (2 years)

Founded and expanded an environmental business focused on reducing plastic waste. Developed strategic proposals and led a team to enhance productivity and operational efficiency through successful marketing campaigns.

Business Development Marketing Team Leadership Strategic Planning Business Operations Proposal Development

Education

Degrees, certifications, and relevant coursework

Institute of Management Sciences

Bachelor of Accounting and Finance, Accounting and Finance

2017 - 2021

Completed a Bachelor of Accounting and Finance, focusing on financial principles, accounting practices, and analytical skills necessary for effective financial management.

Zhejiang University

International Student Program, Entrepreneurship

2018 - 2018

Participated in a Summer School program focused on Entrepreneurship, Business, and Research, enhancing understanding of business strategies and innovative practices.