Open to opportunities

Ivona Novakovic

@ivonanovakovic

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Law student with sales, customer support, and basic digital marketing expertise.

Serbia

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What I'm looking for

I am seeking an entry-level role in sales, customer support, or digital marketing where I can apply client-relations skills, grow my SEO/Google Ads experience, and contribute within a collaborative team.

I am a law student experienced in sales, call center customer support, and digital marketing, with hands-on work promoting services to both B2C and B2B clients. I have applied basic Google SEO and Google Ads techniques, delivered telephone sales, and prepared marketing solutions for legal-entity clients.

I am responsible, communicative, solution-oriented, and a quick learner who works well in teams. I bring proven client-relations and problem-solving skills from roles in call centers and retail sales, and I am available to start immediately.

Experience

Work history, roles, and key accomplishments

Current

Sales & Digital Marketing

Current

Digital Azur

Jan 2025 - Present (9 months)

Promoted services to legal entities and delivered telephone sales of advertising products; implemented basic Google SEO and Google Ads keyword campaigns and presented marketing solutions to clients.

B2B Sales SEO Google Ads Sales Presentations Client Relations Campaign Setup

Sales Assistant

Bakery Ristic

Jan 2021 - Jan 2022 (1 year)

Sold bakery products and operated the cash register while providing customer service and maintaining hygiene and cleanliness of the sales area.

Retail Sales Cash Handling Customer Service Point of Sale Store Hygiene Merchandising Time Management

Promotion & Customer Support

Fidepharm

Jan 2021 - Jan 2021 (0 months)

Promoted medicines via telephone, collected patient medication information, and answered inquiries to resolve customer issues and provide product information.

Telephone Promotion Customer Support Data Collection Product Knowledge Call Center Operations