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Ivee Tuvilla

@iveetuvilla

Virtual Assistant candidate with Le Meredien KL hospitality experience, managing reservations, guest communications, and daily revenue reports.

Philippines

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What I'm looking for

I’m seeking an entry-level Virtual Assistant position where I can use my administrative skills to help a business stay productive and organized.

At Gastro Sentral, Le Meredien KL, I managed guest reservations and front-of-house seating as a hostess. I also streamlined opening and closing procedures and worked with the Food & Beverage team to support guest experiences.

At Latest Recipe, Le Meredien KL, I handled guest calls, emails, and reservation workflows. I coordinated floor operations during Chinese New Year and Ramadan events and compiled daily revenue reports.

I’m seeking an entry-level Virtual Assistant position and bring experience with calendar and email tasks, Google Workspace, Microsoft 365, and tools including Canva, Zoom, and ChatGPT.

Experience

Work history, roles, and key accomplishments

Front Desk (Hostess)

Le Meridien KL

Aug 2025 - Jan 2026 (5 months)

Managed high-volume guest reservations and front-of-house seating at Gastro Sentral, optimizing table turnover and reducing average wait times by 15% during peak dining hours. Streamlined daily opening and closing procedures, ensuring compliance with venue standards and safety guidelines.

Reservation Management Front of house operations Customer Service Teamwork Food and Beverage

Education

Degrees, certifications, and relevant coursework

Le Meredien Kuala Lumpur

Certificate of Completion, Food and Beverage Service

2025 - 2026

Completed the FnB Service Department training, earning a Certificate of Completion.

World Skills Academy

Certificate of Completion, Internship

2025 - 2026

Completed the Malaysia Internship Plus program, earning a Certificate of Completion.

Lyceum of the Philippines University - Cavite

Bachelor of Science, International Travel and Tourism Hospitality Management

2022 - 2026

Pursued a Bachelor of Science in International Travel and Tourism Hospitality Management, with relevant coursework in business communication, hotel systems, and MICE events organizational management.