Ivan Williams
@ivanwilliams
I simplify complex business systems through requirements, process optimization, analytics, and Agile delivery.
United StatesWhat I'm looking for
At Harris County Universal Services, I support business process optimization, legacy-to-Agiloft Contract Lifecycle Management integrations, requirements grooming, future-state roadmaps, and UAT.
Previously at Farm Credit Bank of Texas, I implemented Floify loan-acquiring and servicing software through the Farm View Portal, developed Nintex cloud automation solutions, and used SQL and Power BI to strengthen reporting analytics. I partnered with vendors and technical teams on integrations, mobile applications, automation, AI/ML workflows, and end-user training.
Across Harris County Public Health, AIG, Insperity, Spark Energy, Direct Energy, and real estate organizations, I’ve translated stakeholder needs into user stories, process maps, requirements documentation, test plans, and practical technology solutions.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Harris County Universal Services
Feb 2026 - Present (6 months)
Supported business process optimization, requirements grooming, and legacy system integration to Contract Lifecycle Management. Developed and maintained BRD/FSD documents, created As-Is and To-Be process workflows, and executed test plans and UAT.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Science, Business Marketing
Bachelor of Science in Business Marketing from the University of Phoenix.
University of Phoenix
Bachelor of Science, Business Management
Bachelor of Science in Business Management from the University of Phoenix.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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