At Politécnico Grancolombiano, I led the digital transformation strategy and modernized technology services for a university community of over 65,000 students. I developed the IT strategic roadmap and accelerated cloud adoption while ensuring mission-critical services achieved service levels above 99%.
At Ajover S.A, I implemented IP telephony, a DLP platform, and collaboration tools, and helped migrate the data center to a new provider abroad. I also planned and implemented the company's information security area and managed infrastructure automation that improved service levels by 28%.
