At Politécnico Grancolombiano, I led the institution's digital transformation strategy and modernized technology services for a university community of over 65,000 students. I developed and executed an IT roadmap aligned with academic, research, and administrative objectives.
I accelerated cloud adoption and infrastructure renewal, while ensuring mission-critical IT services achieved service levels above 99%. I also strengthened cybersecurity through security controls, monitoring, and risk management frameworks.
At Ajover S.A, I implemented IP telephony interconnection, a DLP platform, and collaboration tools. I also migrated the company's data center to a new provider abroad and improved service levels by 28% through infrastructure monitoring and automation.

