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Itzak Mannan

@itzakmannan

Finance and client service professional; I lead teams to deliver accurate, efficient outcomes.

Sri Lanka
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What I'm looking for

I’m looking to grow into a leadership-focused finance role where I can strengthen client outcomes, improve accuracy and process efficiency, and drive measurable results in a fast-paced, multicultural environment.

I’m a finance and client service professional with over 5 years of experience in Australian financial planning and accounts receivable. I focus on client relationship management, financial accuracy, and process efficiency while delivering consistent results in fast-paced, multicultural environments.

As an Associate Lead at Planlogic, I conduct reviews and training sessions for 5+ team members, improving productivity and reducing errors by 15–20%. I streamline processes to increase team efficiency by 20–30%, maintain 85–95% accuracy in deliverables, and support revenue growth through faster, higher-quality execution.

Previously, as a Senior Client Service Officer and Client Service Officer, I managed high-volume client interactions for a major practice and prepared performance and review reports for 150+ clients. I also worked across Xplan and Wealth Central to keep records accurate, and in earlier AR-focused roles I improved cash flow, reduced aged receivables by 30+ days, and strengthened on-time collections to 90–95% through proactive follow-ups.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Bedfordshire logoUB

University of Bedfordshire

Bachelor of Business Administration (Hons), Business Administration

2022 - 2024

Bachelor of Business Administration (Hons) from the University of Bedfordshire, completed between 2022 and 2024.

University of Bedfordshire logoUB

University of Bedfordshire

Diploma in Business Management, Business Management

Diploma in Business Management from the University of Bedfordshire in 2021.

LS

Lyceum International School

Secondary Education, Secondary Education

2009 - 2020

Secondary education at Lyceum International School from 2009 to 2020.

Tech stack

Software and tools used professionally

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