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ISHMAEL TETTEH ANNANG

@ishmaeltettehannang

Legal Assistant specializing in UK visa processing, data management, and administrative reporting. Also competent in customer service and data entry.

Ghana

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What I'm looking for

I’m interested in roles regarding Executive/Administrative support, Customer service, and data entry & verification—working with strong confidentiality, attention to detail, and continuous process improvement.

I’m also looking for a role where I can support legal and operations teams through UK visa processing and offer other legal administrative support.

I’m a dynamic, results-driven Personal/Legal Assistant with extensive experience supporting legal and operations functions. I’m known for data management and visa application processing, backed by strong communication and organizational skills that improve day-to-day execution.

At Ma Taykibih Consult Limited Company, I remotely provided essential administrative support to the owner (A senior solicitor in the UK), while also supporting on-site operations in Ghana. I handle UK visa applications, draft legal representations and letters, manage calendars and emails, maintain accurate transactional records, and prepare reports that support strategic decision-making.

I strengthen reliability through rigorous data verification and careful documentation. I verified NHIS claim forms at Docupro Ltd by cross-checking captured data for accuracy, correcting errors, and inputting information into designated database systems; earlier, as a Clerk (Records Unit) with the Ghana Armed Forces, I recorded life occurrence information, prepared and compiled documents for data entry, and processed re-engagement of service.

I also bring customer-facing and administrative support experience from call center and government settings. I met SLA targets while answering calls at ISON Xperiences, and during my SSNIT internship I supported pension claim/benefit form completion, registered customers onto biometric systems, scanned documents into office databases, and resolved errors to ensure completeness.

Experience

Work history, roles, and key accomplishments

Personal/Legal Assistant

Ma Taykibih Consult Limited Company

Jun 2023 - Feb 2026 (2 years 8 months)

Provided administrative and legal support to the owner, including UK visa application processing, drafting legal representations and letters, and managing calendars and emails. Prepared and submitted reports for strategic decision-making while maintaining accurate records and strict confidentiality.

Visa Processing Legal Drafting Administrative Support Report Preparation Data Management Confidentiality Microsoft Office Attention To Detail Legal Assistance

Customer Service Representative

Ison Xperiences (MTN Ghana)

Apr 2023 - Jun 2023 (2 months)

Handled inbound calls according to accepted procedures and predefined service parameters while meeting SLA-based targets. Submitted daily reports and mentored new team members through process training.

Customer Service SLA Management Mentoring Data Reporting Communication Skills Attention To Detail Problem Solving

Data Verification Executive

Docupro Ltd

May 2022 - Dec 2022 (7 months)

Verified NHIS claim forms by obtaining documents for review, cross-checking system data for accuracy, and correcting incorrectly captured fields. Ensured completed work quality by identifying visible data errors and updating records in designated databases.

Data Verification Data Entry Data Quality DataBase Systems Attention To Detail

Data Entry Clerk

Ghana Armed Forces

Feb 2019 - Oct 2021 (2 years 8 months)

Recorded life occurrences of soldiers in their personal files and processed re-engagement of service. Prepared, compiled, and sorted documents. Checked source documents for accuracy. Updated and entered data into appropriate records/files.

Records Management document preparation Data Entry File Updating Sorting & Compiling Documents Administrative Processing Attention To Detail

Project Assistant

Ghana Revenue Authority

Sep 2017 - Aug 2018 (11 months)

Educated the public on the importance of the Taxpayer Identification Number and registered individuals for it. Recorded geographical locations of shops/business centres for taxpayers and prepared weekly task reports.

Attention To Detail Administrative Support Data Management Project Coordination

Administrative Assistant Intern

Social Security & National Insurance Trust

Jun 2015 - Aug 2015 (2 months)

Assisted customers to complete SSNIT pension claim and benefit forms, including registering customers onto the SSNIT biometric system. Scanned, compiled, reviewed, and stored registered forms in the office database while resolving missing pages or information.

SSNIT Pension Claims Administrative Support