Looking for a job

bernard adjei sarfo

@bernardadjeisarfo

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I verify high-volume records and deliver clear, reliable customer support.

Ghana

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What I'm looking for

I'm looking for a role where I can use data entry, document verification, customer service, and computer skills to improve accurate, secure, and efficient operations while continuing to learn.

I've supported document operations at Acreaty Ghana (Docupro Limited), entering and verifying 350–400 documents daily to exceed a target of 300 while protecting sensitive identity and health records.

At TGTS Africa, I prepared, verified, scanned, archived, and restored documents, helping my team exceed a monthly preparation target of 3,000 documents. I work closely with internal teams to resolve documentation gaps and keep data collection timely.

I've also trained in digital customer service through Generation Ghana, using CRM tools including LiveChat and audio calls to resolve issues, maintain records, and collaborate on complex customer requests.

Earlier, I supported the National Identification Authority as a Mobile Registration Workstation Operator and advised clients on pension and retirement planning at Enterprise Trustees. I'm interested in networking, exploring AI tools, and watching technology tutorials.

Experience

Work history, roles, and key accomplishments

Data Entry & Verification Officer

Acreaty Ghana (Docupro Limited)

Aug 2025 - May 2026 (9 months)

Entering and verifying documents.
Collaborates with other team members to exceed monthly targets efficiently.
Maintaining confidentiality of sensitive records, including identity documents and health data, and adhering to data protection policies.
Collaborates with internal departments to ensure timely data collection and resolve documentation gaps efficiently.

Document Manager

Tenth Generation Technology Systems Africa

Apr 2023 - Sep 2023 (5 months)

Prepared and verified documents for scanning and archiving into the company database.
Reprepared documents into the original form after scanning and archiving
I worked together with my team to exceed the monthly target of preparing 3000 documents.
Reviewed and verified the accuracy, completeness, and compliance of all documents before submission.

Mobile Registration Work Station Op

Ghana Identification Authority

May 2019 - Sep 2020 (1 year 4 months)

Operated biometric registration equipment to capture high-quality fingerprints, facial images, and demographic data for the National Identification System.
Consistently met daily registration targets while upholding national standards for identity verification.
Resolved minor technical issues on-site, maintaining workflow in field conditions.