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ishita barman

@ishitabarman

Product operations professional specializing in content quality and workflow optimization.

India
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What I'm looking for

I seek a collaborative product or operations role where I can improve content quality, streamline workflows, and drive measurable user and business outcomes.

I am a product operations and quality analyst who streamlines learning platform workflows, audits instructional content, and drives measurable improvements in learner satisfaction and platform performance.

At AirLearn (Byju's) I published 30+ error-free modules weekly, audited 250+ Figma design-based learning modules to ensure instructional alignment, and coordinated backend operations using Google Sheets and internal dashboards to maintain seamless delivery.

I bring cross-functional collaboration experience with product, design, content and client-facing teams, strong root-cause analysis skills, and a practical focus on data-driven improvements to increase user comprehension, customer satisfaction, and revenue outcomes.

Experience

Work history, roles, and key accomplishments

AB
Current

Junior Product Operations

Airlearn (ByjuAcademy)

Feb 2025 - Present (1 year 4 months)

Streamlined LMS workflows, publishing 30+ error-free modules weekly and accelerating course releases while improving learner satisfaction; audited 250+ learning modules in Figma to fix inconsistencies and improve comprehension scores.

Education

Degrees, certifications, and relevant coursework

ST

Siliguri Institute of Technology

Bachelor of Technology, Electrical Engineering

2019 -

Grade: 7.0 CGPA

Bachelor of Technology in Electrical Engineering completed at Siliguri Institute of Technology with a cumulative CGPA of 7.0.

Tech stack

Software and tools used professionally

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