Open to opportunities

Isaiah Bicko

@isaiahbicko

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Resourceful professional with expertise in quality control and technical support.

Nigeria

Message

What I'm looking for

I seek a role that allows me to leverage my technical support and customer service skills while fostering a collaborative and innovative company culture.

I am a resourceful and detail-oriented professional with a diverse background in copywriting, technical support, and customer service. My experience as a Quality and Control Manager at Fruit of The Vine has honed my skills in ensuring product excellence and maintaining high standards. I excel in troubleshooting complex technical issues and delivering top-tier customer experiences.

With a Bachelor of Science in Pure and Applied Physics from the University of Benin, I possess a strong analytical mindset that complements my problem-solving abilities. I am adept at managing multiple responsibilities across cross-functional teams, meeting tight deadlines, and maintaining high service standards. My passion lies in helping brands connect with their audience and ensuring customer satisfaction at every touchpoint.

Experience

Work history, roles, and key accomplishments

Current

Quality and Control Manager

Current

Fruit of The Vine

Nov 2015 - Present (9 years 8 months)

Managed and maintained quality control processes for products. Ensured adherence to industry standards and company policies.

Quality Control Process Management Industry Standards

Current

Executive Assistant

Current

Bishop Chris Phil, The Good-Life Nation

Oct 2017 - Present (7 years 9 months)

Provided high-level administrative support to the executive. Managed schedules, communications, and special projects.

Administrative Support Scheduling Communication Project Coordination Executive Assistance

Internship

Edo Broadcasting Services

Jun 2014 - Dec 2014 (6 months)

Assisted with various broadcasting operations and technical tasks. Gained practical experience in media production and equipment handling.

Technical Support Media Production Equipment Handling Troubleshooting

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Pure and Applied Physics

Studied Pure and Applied Physics, gaining a strong foundation in scientific principles and analytical thinking. Developed problem-solving skills applicable to various technical challenges.

King of Students Academy (KSA)

WAEC O/Level, General Studies

Completed secondary education, achieving the West African Examination Council Ordinary Level certificate. Acquired foundational knowledge across various subjects.