Isabell Marquardt

Optimized invoicing and quotation processes for B2B health sector clients, analyzing and transitioning to more efficient workflows, which resulted in a CSAT of 91. Served as the primary contact for stakeholders, managing international learners, handling offers, and feedback. Developed internal guidelines and data maintenance processes to improve data quality and performance metrics in accounting.

Developed and implemented a targeted marketing strategy to enhance the perceived presence of the "Pupeteers of Lanka" museum. Successfully acquired tourism agencies to establish strategic partnerships and significantly increase visitor traffic.

Analyzed and developed a process for electronic sick leave certificates (eAU), which accelerated processing and reduced manual errors. Optimized job descriptions across various departments to align role requirements with company goals and streamline the recruitment process. Managed and recorded overtime and special working hours within the time management system, ensuring accurate compensation and

Developed advanced English communication skills through consistent daily interaction with native speakers. Cultivated strong intercultural adaptability by actively integrating into the American community and navigating diverse social contexts.

Planned and led engaging swimming courses and summer camps for children and teenagers. Responsible for creating a safe, fun, and educational environment for all participants.

Currently pursuing a Master of Education in Business Education, focusing on business administration and computer science. Expected to graduate in September 2026.

Grade: Gut

Completed a Bachelor of Science in Business Education with a focus on business informatics. Achieved a good final grade.

Participated in an exchange semester focusing on Management of International Business. Modules included marketing, project management, and finances, enhancing communication skills in French.