Isabela User

I’m a bilingual Business Administrator (C1 English - native Spanish) with a strong interest in organizational development, talent strategy, and corporate culture. I focus on supporting the employee lifecycle, executing onboarding processes, and strengthening internal communications.

In my current role as an HR Assistant at Dygas SAS, I coordinate the flow of information between management and employees to keep teams aligned on company announcements and updates. I also provide administrative support by managing meeting agendas, office correspondence, and basic document archiving, while streamlining day-to-day workflow.

I’ve supported personnel administration by tracking attendance, shift updates, and absences using digital tools. I also contribute to recruitment support by conducting initial resume screenings, verifying professional references, and contacting candidates to schedule interviews.

Previously, as an HR & Learning Intern at Banco Davivienda, I guided new hires through onboarding and led corporate culture and learning workshops to support induction and alignment. I designed internal communication campaigns with Canva and drafted corporate messages for a workforce of over 1,000 employees, using endomarketing and guerrilla marketing tactics to increase course completion rates.