IL

Open to opportunities

isaac lopez

@isaaclopez

Security-focused customer service professional with hands-on experience in compliance, access control, and incident reporting.

What I'm looking for

I’m looking for a reputable company where I can deliver excellent customer service, support safety and compliance, and use my security and compliance skills to protect people, property, and customers—while growing with a professional team.

I bring a strong customer service foundation from roles as a Customer Service Rep, where I assisted customers with product selection, maintained up-to-date product knowledge, and processed transactions accurately using point-of-sale (POS) systems and cash handling. I’m confident ensuring compliance with state and local regulations, while also managing inventory tasks like restocking shelves and performing quality checks.

As a Security Officer, I monitor premises through security cameras and patrols, control access to restricted areas by verifying credentials, and document incidents, accidents, and unusual activities with detail and accuracy. I also value calm, professional de-escalation—intervening in conflicts using verbal communication to resolve issues peacefully. Beyond security and customer service, I’ve done Painter Prep work and vehicle porter/detailing, reinforcing my attention to detail, clean-and-organized work habits, and teamwork mindset, supported by certifications including BSIS Guard Card, Food Handlers Card, OSHA, and CPR.

Experience

Work history, roles, and key accomplishments

AS

Security Officer

Allied Universal, Desert Guard and Stiiizy

Monitored premises via cameras and patrols, controlled access to restricted areas, and verified credentials of individuals entering the premises. Documented incidents accurately, resolved disputes verbally, and ensured security policies and procedures were followed.

Access Control Patrol Verifiable Credentials Documentation

PR

Customer Service Rep

Pizza Hut and Ralphs

Assisted customers with product selection and provided personalized recommendations while maintaining up-to-date knowledge of merchandise. Processed POS and cash transactions, ensured compliance with state and local regulations, and managed inventory through restocking and quality checks.

Customer Service Product Recommendations POS systems Cash Handling Regulatory Compliance

TH

Porter and Detailer

Team Volkswagen of Hayward

Kept dealership vehicles and designated areas clean by emptying trash, disposing of waste, sweeping and vacuuming cars, and cleaning windows, mirrors, and glass. Relocated vehicles, performed routine security checks to ensure doors and windows were secure, and supported proper waste disposal and recycling practices.

Waste Management Sweeping And Vacuuming Vehicle Relocation Recycling

AP

Painter Prepper

ASM Painting

Prepared surfaces for painting by removing dirt, dust, and grease using scraping and sanding to create an ideal base. Taped and covered areas not to be painted, mixed paint to specifications, inspected readiness against quality standards, and coordinated with painters and supervisors.

Scraping Drop Cloth Setup Paint Mixing Team Coordination

Education

Degrees, certifications, and relevant coursework

CD

College of the Desert

Associate's Degree in Business, Business

Earned an Associate's in Business from College of the Desert (Palm Desert Campus).

DS

Desert Mirage High School

High School Diploma, High School

Earned a High School Diploma from Desert Mirage High School in Thermal, CA.

Tech stack

Software and tools used professionally

Gmail

Windows

Observe

Porter

Dust

Objective

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!