Isaac Ben-Crentsil
@isaacben-crentsil
Project & Delivery Manager at We 2 Stars Company Limited Ghana, scaling SMS recurring revenue by 600% and delivering digital products.
GhanaWhat I'm looking for
At We 2 Stars Company Limited Ghana, I oversee wholesale Voice and SMS operations and scaled SMS recurring revenue by 600% within six months. I also coordinate delivery of two digital products, including AkwaabaSIM, with an external partner.
At Premium Technologies Ltd., I designed last-mile microwave radio networks supporting Telecel fixed broadband expansion and deployed a Tarana-based wireless broadband network for an MTN proof of concept. I also created a training curriculum that reduced onboarding from one month to two weeks.
Across my work, I’ve built knowledge-transfer and onboarding frameworks that help teams deliver with greater clarity. I’m PMP® certified and bring a telecommunications engineering background to project delivery and people-focused team environments.
Experience
Work history, roles, and key accomplishments
• Oversaw wholesale Voice and SMS operations, ensuring service reliability and continuity; scaled SMS recurring revenue by 600% within six months through strategic execution and partner management.
• Supervised current delivery of two digital products (AkwaabaSIM) in collaboration with an external partner, coordinating scope definition, milestone tracking to ensure timely and quality delivery.
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• Utilized Microsoft Office tools to develop and maintain technical documentation, reports, network diagrams, instruction manuals, and project records, ensuring proper documentation, continuity, and easy reference.
• Coordinated communication between customers, internal engineering teams, vendors, and management to ensure smooth execution of implementation activities and alignment with project obj
AI Risk Landscape Market Research Externship With National Research Group
Aug 2024 - Sep 2024 (1 month)
Identified and analyzed prevalent artificial intelligence risks
-Conducted extensive market research and analyzed data
-Developed strategic insights and actionable recommendations for businesses
-Assembled findings into a comprehensive case study and insights presentation
• Monitored and supported network operations for 1,000+ enterprise customers using tools such as Nagios, RADWIN WinManage, Cacti, and Icinga, ensuring SLA compliance and high service quality.
• Collaborated with cross-functional teams including power engineers, back-office engineers, fiber optic technicians, riggers, and microwave engineers to resolve technical issues and maintain uninterrupted ne
Research And Teaching Assistant
Sep 2017 - Aug 2018 (11 months)
• Delivery of Tutorials for the following courses; Electromagnetic Fields, Analogue Communication, Electromagnetic Compatibility, Antennas & Propagation, Introduction to IT and Applied Electricity
• Tutored 600+ students across 6 courses with 75% reporting improved grades as a result.
• Prepared personalized student evaluation reports based on exams and project work to supervising
professors
•
Setting up video conferencing for clients
Optical fiber installations and splicing of cut fiber links
Network refurbishing and upgrading for clients
LAN installation for clients
Education
Degrees, certifications, and relevant coursework
Standards and Best Practice
ISO/IEC 27001:2022 - INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS) FOUNDATION
Mar 2025
Project Management Institute
Project Management Professional (PMP)
Sep 2025 · Expires Sep 2028
Asana
Workflow Specialist Certificate
Mar 2025 · Expired Mar 2026
Asana
Asana Foundations Skill Badge
Mar 2025
Fortinet
Fortinet Certified Associate in Cybersecurity
Feb 2025 · Expires Feb 2027
Fortinet
Fortinet Certified Fundamentals in Cybersecurity
Feb 2025 · Expires 2027
Amazon Web Services (AWS)
AWS Cloud Technical Essentials
Apr 2024
Coursera
Get started with Asana
Dec 2024
University of Illinois at Urbana-Champaign| Coursera
Leading Teams: Developing as a Leader
Jan 2024
Google Data Analytics Certificate
Jun 2023
Kwame Nkrumah University of Science and Technology, Kumasi
Master of Philosophy - MPhil, Telecommunications Engineering
2018 - 2022
Research: Antenna array for generating Orbital Angular Momentum (OAM) waves at mm-wave
Huawei
HCIA - Routing & Switching
Jul 2019 · Expired Jul 2022
Kwame Nkrumah University of Science and Technology, Kumasi
Bachelor's degree, Telecommunications Engineering
2013 - 2017
The Fiber Optic Association, Inc. (FOA)
Certified Fiber Optic Technician (CFOT)
Mar 2014
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Social media
Job categories
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