Iruoghene Clarke
@iruogheneclarke1
I improve customer onboarding, retention, and support across remote chat, email, and call environments.
NigeriaWhat I'm looking for
I've supported customers remotely at Shopblixx, managing high-volume interactions across chat, calls, and email while resolving issues end-to-end to build trust and satisfaction.
At Preply, I deliver personalized English sessions for international clients, translating complex concepts into actionable learning steps and strengthening engagement over time. My earlier teaching experience at Great Minds Academy strengthened my ability to adapt communication to individual needs.
I also conduct independent Web3 market analysis, using frameworks to evaluate risk, return, inefficiencies, and opportunities. I bring this analytical approach to customer success, onboarding, adoption, and relationship management.
Experience
Work history, roles, and key accomplishments
Delivered personalized sessions to international clients, improving onboarding and engagement. Translated complex concepts into actionable learning steps and maintained strong communication and long-term relationships.
Education
Degrees, certifications, and relevant coursework
Ambrose Alli University
Bachelor of Engineering Technology, Mechanical Engineering Technology
2020 -
Pursuing a Bachelor of Mechanical Engineering Technology, expected to complete in 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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