@irhamrasyidi
IT Support Engineer at PT FGS Infotama maintaining Linux and Windows infrastructure and database services.
IndonesiaAt PT FGS Infotama, I deploy and configure Linux and Windows servers, databases, and core IT services. I monitor system health, analyze logs, and perform maintenance to help keep infrastructure available.
I also manage database queries and backups, resolve client technical escalations, and document support procedures. Previously, at PT Fajar Farmatama, I supported users and maintained IT systems, networks, and patient records.
Work history, roles, and key accomplishments
PT FGS Infotama
Jun 2026 - Present (4 months)
Deploy and configure Linux and Windows servers, databases, and core IT services. Conduct routine server health monitoring, log analysis, and data extraction to ensure high availability and resolve infrastructure errors.
PT Fajar Farmatama
Feb 2022 - May 2026 (4 years 3 months)
Installed, configured, and optimized hardware and software systems. Provided responsive onsite and remote technical support to 20+ users daily and managed 50+ IT assets and software licenses.
Dinas Perhubungan DKI Jakarta
Feb 2019 - Jan 2022 (2 years 11 months)
Installed and maintained critical IT infrastructure and network systems. Delivered daily technical support to 20+ staff members and managed an inventory of 50+ hardware and software assets.
Dinas Perhubungan DKI Jakarta
Mar 2016 - Jan 2019 (2 years 10 months)
Supported technical troubleshooting for 12-20 workstations and printing systems. Facilitated and handled 300-500 public transactions daily, ensuring seamless operation of administrative systems.
Degrees, certifications, and relevant coursework
CompTIA Security+, Security
2024 - 2024
Earned the CompTIA Security+ certification in 2024.
Bachelor's Degree, Informatics Engineering
Grade: 3.09/4.00
Graduated with a Bachelor's degree in Informatics Engineering in December 2019.
Android Development Training, Android Development
2018 - 2018
Completed Android Development Training in 2018.
Software and tools used professionally
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