Open to opportunities

Irfan Asher

@irfanasher

I build multi-cloud Salesforce and Agentforce solutions that automate enterprise customer service.

At Publicis Sapient, I lead multi-cloud Salesforce implementations for Fortune 500 clients, from discovery through production go-live. I’ve deployed Agentforce AI agents that automated 40% of tier-1 customer service interactions and integrated them with ERP and third-party systems.

I design Salesforce Data Cloud, Revenue Cloud, Health Cloud, and enterprise integration architectures spanning REST/SOAP APIs, MuleSoft, Platform Events, and Change Data Capture. My work includes HIPAA-aligned patient and provider data models, unified customer profiles, quote-to-cash automation, and integrations supporting more than 5M records.

Previously at Magnet360, Heller Consulting, and Xavor Corp, I delivered Sales Cloud, Service Cloud, NPSP, and EDA solutions for enterprise and nonprofit organizations. I’ve built production Apex and Lightning components, led migrations to LWC, and integrated Salesforce with Stripe, Mailchimp, and QuickBooks.

I lead architecture and code reviews, mentor developers and administrators, and help teams deliver governed, scalable Salesforce platforms across regulated and high-volume environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Architect / Technical Lead

Current

Publicis Sapient

Jan 2023 - Present (3 years 7 months)

Served as lead architect across multi-cloud Salesforce implementations for 8+ Fortune 500 clients, owning end-to-end solution architecture. Spearheaded Agentforce AI agent implementations, delivered Data Cloud and Revenue Cloud architectures, and designed HIPAA-aligned Health Cloud solutions.

Salesforce Technical Lead / Senior Developer

Magnet360

Sep 2020 - Dec 2022 (2 years 3 months)

Led technical delivery of Sales Cloud and Service Cloud implementations across 6+ enterprise clients. Architected Revenue Cloud (CPQ) configurations, wrote production-grade Apex, and managed integrations via Platform Events and Change Data Capture.

Salesforce Sales Cloud Service Cloud Revenue Cloud CPQ Apex Lightning Web Components Visualforce Aura Platform Events Change Data Capture Einstein Bots Reports

Salesforce Consultant / Developer

Heller Consulting

Apr 2019 - Aug 2020 (1 year 4 months)

Delivered Salesforce implementations for 10+ nonprofit organizations using NPSP and EDA. Built custom Apex and Visualforce solutions, integrated with Stripe, Mailchimp, and QuickBooks, and conducted data deduplication and cleanup.

Salesforce Apex Visualforce Stripe Mailchimp Quickbooks Deduplication Reports

Salesforce Developer

Xavor Corp

Jan 2017 - Mar 2019 (2 years 2 months)

Developed Apex classes, triggers, and SOQL/SOSL queries for Sales Cloud customizations. Built Visualforce pages and Lightning components, and implemented REST API integrations.