At Perficient, I own enterprise Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Data Cloud. I lead Agentforce adoption from pilot through production, grounding AI workflows in Data Cloud with human-in-the-loop controls.
I architect Data Cloud solutions that unify customer data across CRM, commerce, and marketing platforms. I also design event-driven, API-led integrations with MuleSoft, Platform Events, and Change Data Capture to replace brittle point-to-point connections.
Previously, I architected Salesforce solutions at Slalom and led technical delivery at Appirio, including large-volume migrations, reusable Apex frameworks, and integrations. At Bluewolf, I developed and supported Salesforce applications and integrations; I hold Salesforce Administrator, Platform Developer I and II, and Application Architect certifications.
