Open to opportunities

Alex Shawan User

@alexshawanuser

Message

Salesforce Architect specializing in scalable CRM, integrations, and DevOps.

United States

Message

What I'm looking for

I seek senior Salesforce roles where I can design scalable CRM platforms, lead integrations and DevOps, mentor teams, and align technical solutions with business goals.

I am a Salesforce Architect with 11+ years delivering enterprise CRM solutions across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud. I design metadata-driven, secure data models and scalable architectures, lead multi-org deployments, and implement real-time integrations using Apex, LWC, Platform Events, and middleware such as MuleSoft.

I have led and mentored teams, established CI/CD pipelines with SFDX/Git/Gearset, and enforced governance for security and release management. My background includes large-scale data migrations, DevOps automation, and aligning technical solutions with business objectives to improve performance and adoption.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Architect

Current

Plative

Jul 2023 - Present (2 years 2 months)

Directed architecture for Sales, Service, CPQ, and Experience Clouds, leading a 6–7 person team and establishing metadata-driven frameworks and CI/CD pipelines to standardize multi-org deployments and accelerate delivery.

Salesforce Architecture Apex LWC CI CD Gearset REST APIs MuleSoft

Lead Salesforce Consultant

Deloitte

Jul 2022 - Jun 2023 (11 months)

Managed end-to-end Financial Services Cloud delivery for high-volume transactions, led a 6–7 person team, implemented event-driven integrations and Shield security controls, and defined branching and release strategies for agile pipelines.

Platform Events)REST APIs Git Jenkins Scratch Orgs

Senior Salesforce Developer

Slalom

Jul 2019 - Jun 2022 (2 years 11 months)

Developed scalable Apex, LWC, and Visualforce solutions, migrated legacy automations to Flow Builder to improve performance, and built APIs for real-time case synchronization to increase operational efficiency.

Apex LWC Visualforce APIs Data Modeling Integration Reporting

Salesforce Developer

Apphienz Inc.

Jul 2014 - Jun 2019 (4 years 11 months)

Delivered Apex, Visualforce, and Lightning components for lead management and billing, implemented multi-step Flow automations and batch Apex jobs, and integrated Salesforce with QuickBooks and other systems.

Apex Visualforce Lightning Components Flow Data Modeling Data Loader