Irene Ting
@ireneting
I turn market data into client growth strategies and actionable insights.
What I'm looking for
At GfK, an NIQ company, I advise nine brand manufacturer clients on market positioning across Photo, Small Domestic Appliances, and Home Climate Control. I’ve delivered 20+ business reviews with data-driven recommendations and surfaced more than US$1.4 million in cross-sell and upsell opportunities.
I’ve also supported FMCG e-commerce growth at Accenture through market, performance, and competitor analysis for Vietnam Mega Sale campaigns. My experience across digital commerce, key account management, strategy, and operations helps me connect market insight with practical client solutions.
Experience
Work history, roles, and key accomplishments
Customer Success Specialist
GFK - An NIQ Company
Oct 2024 - Present (1 year 10 months)
Advised 9 brand manufacturer clients on market positioning across Photo, Small Domestic Appliances, and Home Climate Control, delivering 20+ business reviews with data-driven insights. Supported day-to-day client communication, identified cross-sell and upsell opportunities, and surfaced more than $1.4m USD in revenue opportunities for clients.
Education
Degrees, certifications, and relevant coursework
Monash University Malaysia
Bachelor of Digital Media and Communication, Digital Media and Communication
2020 - 2023
Grade: CGPA 3.75
Activities and societies: Exchange to University of Warwick, UK, and Caulfield, Australia in 2023.
Bachelor of Digital Media and Communication with a CGPA of 3.75. Studied business analytics, market research, design thinking, and international marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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