IM
Open to opportunities

Irene Munywoki

@irenemunywoki

Seasoned advocate for customer satisfaction with strong attention to detail.

Kenya

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am a seasoned advocate for customer satisfaction, equipped with a sharp eye for detail and unwavering accuracy. My professional journey has been marked by a wealth of experience and a resolute determination to deliver unparalleled results. I excel in navigating challenges as a cohesive team player, maintaining composure even in the most demanding situations. My dedication to providing exceptional services is evident in my meticulous attention to detail and my ability to achieve tasks within tight deadlines.

Currently, I serve as the Director at Lumiere Consultancy and Insurance Limited, where I lead business development efforts, manage client relationships, and implement quality assurance processes. My previous roles as a Customer Care Representative and AI Trainer have further honed my skills in customer engagement, data annotation, and training AI models. I am passionate about enhancing customer experiences and driving continuous improvement in service delivery.

Experience

Work history, roles, and key accomplishments

LL
Current

Director

Lumiere Consultancy and Insurance Limited

Nov 2021 - Present (3 years 7 months)

Leading business development efforts, managing client relationships, and implementing quality assurance processes to ensure high-quality service delivery. Focused on strategic planning and enhancing the consultancy's market visibility.

TB

Customer Care Representative

Techno Brain

Oct 2020 - Oct 2021 (1 year)

Served as a tele sales agent for Zuku fiber clients, engaging in customer outreach, addressing inquiries, and collaborating with team members to enhance customer satisfaction and achieve sales targets.

Education

Degrees, certifications, and relevant coursework

Irene hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Interested in hiring Irene?

You can contact Irene and 90k+ other talented remote workers on Himalayas.

Message Irene

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Irene Munywoki - Director - Lumiere Consultancy and Insurance Limited | Himalayas