Irene Msofe - Journalist - Wasafi-fm | Himalayas
Irene MsofeIM
Open to opportunities

Irene Msofe

@irenemsofe

Multimedia journalist and translator with a passion for digital content creation.

Tanzania

What I'm looking for

Seeking a challenging role that leverages my skills in digital content creation, customer service, and team leadership to drive growth and innovation in a dynamic organization.

Irene Msofe is a talented and ambitious journalist with a strong background in multimedia content creation, customer service, and team leadership. With a degree in Journalism from the University of Dar es Salaam, Irene has honed her skills in digital journalism, editing, and news writing, as well as multimedia storytelling and investigative reporting.

As a journalist at Wasafi-fm, Irene has produced engaging content for television, web, and print media, led initiatives to create a positive company culture, and innovated a new website to enhance user accessibility to information. Her experience as a customer care representative at Tanzania Telecommunications Corporation has also equipped her with excellent communication skills and the ability to resolve customer issues efficiently.

As a freelance translator and transcriptionist, Irene has worked with various clients on Upwork, providing accurate and high-quality translations in Kiswahili and English. She is proficient in MS Word, Excel, PowerPoint, and has experience in functional, usability, and localization testing.

Experience

Work history, roles, and key accomplishments

TC

Customer Care Representative (Internship)

Tanzania Telecommunications Corporation

Jan 2022 - Dec 2022 (11 months)

Addressed customer inquiries and resolved issues efficiently. Achieved a 90% customer satisfaction rating through improved service processes.

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Freelance Translator and Transcriptionist

Various Clients (Upwork)

Jan 2020 - Present (5 years 5 months)

Translated and transcribed diverse content for various clients. Provided accurate and high-quality translations in Kiswahili and English.

Education

Degrees, certifications, and relevant coursework

Irene hasn't added their education

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Tech stack

Software and tools used professionally

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