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Iqra Shakeel

@iqrashakeel

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Senior Software Quality Assurance Engineer with a commitment to quality.

Pakistan

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What I'm looking for

I am looking for a role that fosters innovation and values quality, where I can lead QA initiatives and mentor teams while contributing to impactful projects.

As a Senior Software Quality Assurance Engineer, I have a proven track record of enhancing product quality and client satisfaction through rigorous testing and effective team leadership. My journey in QA began with a strong foundation in software engineering, which I have built upon with extensive experience in various testing methodologies, including web, mobile, and API testing. I am passionate about delivering high-quality software solutions and have successfully led teams to achieve significant improvements in defect detection and customer engagement.

Throughout my career, I have consistently demonstrated my ability to drive results. For instance, I was promoted to a lead role within just seven months due to my performance during the MVP phase at Arbisoft. I have successfully implemented QA processes that reduced post-release issues and improved onboarding efficiency for international clients. My collaborative approach has not only strengthened client relationships but also contributed to a notable increase in repeat business and overall revenue growth.

I am dedicated to continuous improvement and mentoring, having developed standardized onboarding documents that enhance team productivity. My goal is to leverage my skills and experience to contribute to innovative projects that prioritize quality and user satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Team Lead of QA and Customer Support & Implementation Team

Current

Arbisoft

Aug 2023 - Present (1 year 9 months)

Promoted to Lead role within 7 months due to performance during the MVP phase of the mobile app. Led customer support and implementation, resolving all queries within one week, with many addressed on the same day, enhancing customer satisfaction and support efficiency.

Network And Console Tab Testing

Senior Software Quality Assurance Engineer

Arbisoft

Jan 2023 - Present (2 years 4 months)

Supervised the MVP quality of Fixalert Mobile, ensuring UAT readiness, which secured pre-launch sales and refined time-to-market. Implemented QA processes, covering test planning, execution, defect tracking, and reporting.

Test Planning Test Execution Reporting UAT QA Processes

Senior Quality Assurance Engineer

Arbisoft

Nov 2021 - Present (3 years 6 months)

Led the entire STLC for Jobcase's web portal, delivering releases with zero escaped defects. Maintained rigorous testing protocols and real-time communication channels during feature rollouts, achieving measurable improvements such as reducing average bug discovery time per release cycle down from two weeks to just five days.

Web Testing Cypress Mentoring

Senior Quality Assurance Engineer

Confiz

Feb 2021 - Present (4 years 3 months)

Documented the number of bugs in Staging and Production environments, providing comprehensive figures that helped prioritize testing efforts and bug fixes, leading to a 20% increase in release stability. Led embedded software and e-Government services testing, including financial operations, improving defect detection by 20%.

Embedded Software E Government Services Testing

Quality Assurance Engineer

Ibex

Mar 2019 - Present (6 years 2 months)

Conducted database testing for after-sales service surveys for automotive companies, including Toyota Motors Europe, Lexus, and Acura Canada. Developed database scripts for surveys across three countries, reducing the development team's workload by 15%.

Scrum Master UAT