Iphigenia Dinh

Drove 20-30% of monthly store sales through consultative selling and relationship-based customer development. Acted as a floor mentor for new hires, supporting onboarding and peer coaching.

Assumed floor-lead responsibilities as the only full-time associate, coordinating floor operations and maintaining service standards. Exceeded Black Friday target by 43% and maintained weekend store targets through rapport-based selling.

Executed weekly visual merchandising changes in a high-volume retail environment, translating headquarters guidelines and commercial priorities into customer-facing floor layouts.

Designed personalized IELTS training programs, helping learners from diverse backgrounds improve outcomes and achieve scores from 6.5 to 8.0.

Co-developed a second-place solution addressing Thailand's unequal education funding at the Harvard Innovation Conference Southeast Asia II. Delivered a keynote on educational equity at Glocal Teen Hero Conference.

Directed content strategy and data-driven campaigns for a youth empowerment platform, managing a Facebook community of 35,000 members and reaching an average of 23,000 readers per article.

Secured $3,000 from the AVIVA Community Fund and led a youth inclusion initiative, delivering a 200-participant workshop and a 700-visitor art exhibition.

Activities and societies: Academic focus: global management of people and resources; stakeholder negotiation, coordination, and conflict resolution; systematic thinking and understanding of power and institutions; international labor law; state affairs & public policy. Bachelor thesis (8.8): Conducted large-scale discourse analysis on Dutch higher education reforms using advanced qualitative and quantitative methodologies.

Developed analytical skills in R, regression, correlation, mediation analysis, and data interpretation through research projects in political economy and comparative policy; recognized for the cohort’s best advocacy paper (8.5).

Designed an educational intervention supporting international student integration and cross-cultural networking.

Completed a career track in R for statisticians.

Full scholarship recipient ($60,000); Higher Level subjects: Business Management, Economics, Mathematics.