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Iosifia FtouliIF
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Iosifia Ftouli

@iosifiaftouli

I create welcoming guest experiences across hospitality, live entertainment, retail, and immersive environments.

Cyprus
Message

What I'm looking for

I'm looking for remote, hybrid, or relocation opportunities across Europe where I can support customer experience, communication, creative work, and fast-paced operations.

I've created welcoming, responsive guest experiences at The Melting Pot in Limassol, Imeros in Athens, and nightlife venues including Hadoken and six d.o.g.s. I handle reservations, admissions, POS transactions, guest lists, customer requests, crowd flow, and real-time problem-solving in busy environments.

My theatre, acting, film production, and writing background shapes how I communicate, perform, and read audiences. I've also hosted immersive escape-room experiences, acted in festival-screened independent films, and publish reflective essays on Medium.

Experience

Work history, roles, and key accomplishments

Medium logoME
Current

Independent Writer

Jan 2025 - Present (1 year 8 months)

Publish original essays and reflective writing centered on personal experience, relationships, identity, memory, grief, and human behavior.

IM

Bar & Service / Guest Experience

Imeros

Jan 2023 - Dec 2025 (2 years 11 months)

Worked across bar and floor service in a high-volume late-night hospitality environment. Built rapport with a diverse customer base while managing POS transactions and operational issues in real time.

CC

Guest Performer

Casting Call

Jan 2024 - Dec 2024 (11 months)

Guest appearance in the final scene, performing as an interviewer conducting an in-character interview with the director character.

ME

Production Support

Meow

Jan 2024 - Dec 2024 (11 months)

Supported the director, cast, and production process with practical on-set requirements and coordination.

CC

Nelly — Main Cast

Casting Call

Jan 2024 - Dec 2024 (11 months)

Performed the role of Nelly in a film-theatre production directed by Andreas Pavlou, combining live performance with cinematic elements.

AV

Door Host / Guest Relations & Admissions

Athens Nightlife Venues

Jan 2023 - Dec 2024 (1 year 11 months)

Worked across venues including Hadoken and six d.o.g.s as a primary point of contact for guests. Managed guest lists, admissions, ticketing, payments, and crowd flow, coordinating with security and venue teams.

SS

Barista & Bartender

Salt or Sugar

Jan 2022 - Dec 2023 (1 year 11 months)

Prepared and served coffee and bar beverages, providing customer service to local and international clientele. Managed orders, POS transactions, and front-of-house responsibilities.

ON

Production Support

Oneiroi

Jan 2022 - Dec 2022 (11 months)

Supported the director, actors, and wider production process across practical production needs during filming.

PA

Lead Actor

Pagota

Jan 2021 - Dec 2021 (11 months)

Lead role in an independent short film directed by Andreas Pavlou, selected for multiple international festivals and receiving an Honorable Mention at PIFF Paraná International Films Festival.

CC

Barista & Customer Service

Clock Café

Jan 2020 - Dec 2021 (1 year 11 months)

Worked in coffee preparation, customer service, and everyday café operations, managing orders, payments, and customer requests.

AB

Lead Actor

AOR B

Jan 2020 - Dec 2020 (11 months)

Lead role in an independent queer short film directed by Andreas Pavlou, with festival screenings including Queer Wave and Thessaloniki International G.L.A.D. Film Festival.

Education

Degrees, certifications, and relevant coursework

EG

Evdokimos Educational Group

Continuing Education, Psychopathology

2025 - 2026

Year-long continuing education seminar focused on psychopathology.

Aristotle University of Thessaloniki logoAT

Aristotle University of Thessaloniki

Bachelor of Arts, Theatre Studies

2016 - 2019

Studied Theatre and Performance, selected for the competitive Acting Specialization. Completed approximately three years of study before choosing a different professional direction.

TP

7th Lyceum of Kato Polemidia

Apolytirion, General Education

Grade: 18.5/20

Completed secondary education with an Apolytirion diploma, achieving a final grade of 18.5/20 (Excellent).

Tech stack

Software and tools used professionally

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