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Iolanda Tavares

@iolandatavares

Digital Ecommerce Manager at Wella Company, improving Wellastore and App experiences through CRO initiatives.

Portugal
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At WELLA COMPANY, through EMAGINE CONSULTANCY, I manage daily front-end execution for Wellastore and the App, including products, promotions, content, and restrictions. I also coordinate trade activities around launches and seasonal activations.

I measure performance across promotions, content, customer registration, and overall KPIs. I analyze user behavior and adoption of new functionalities to support App CRO initiatives and improve the platform experience with stakeholders.

At CENTRAL DE CERVEJAS E BEBIDAS, I managed daily operations and digital content for the On-Trade Digital Channel, including B2B platforms, websites, online stores, and the customer portal. I monitored website performance and prepared reporting to support decisions and platform improvements.

My earlier work includes ecommerce trade marketing at JD SPORTS FASHION, digital marketing at HOLMES PLACE PORTUGAL, and communications roles at ZAP and CENTRAL MODELS. I also developed marketing and sales experience at HARD ROCK CAFE LISBOA, alongside training in Google Ads, SEO, SEM, and analytics.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CE

Cenjor

Google Ads for Media, Media

2020 - 2020

Completed Google Ads for Media training at Cenjor in 2020.

CI

Citeforma

SEO, SEM e Analytics, Digital Marketing

2019 - 2019

Completed SEO, SEM and Analytics training at Citeforma in 2019.

EE

EDIT - Disruptive Digital Education

Search Marketing Strategies Workshop: SEO & SEM Foundations, Search Marketing

2018 - 2018

Completed Search Marketing Strategies Workshop: SEO & SEM Foundations at EDIT - Disruptive Digital Education in 2018.

IT

Instituto Politécnico de Santarém - Escola Superior de Gestão e Tecnologia

Degree, Marketing and Advertising

2011 - 2015

Earned a degree in Marketing and Advertising from Instituto Politécnico de Santarém - Escola Superior de Gestão e Tecnologia from 2011 to 2015.

Tech stack

Software and tools used professionally

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