Innocent Anoni

Annotated, categorized, and labeled high volumes of text and digital data according to complex project guidelines, maintaining top-tier accuracy. Verified data records and documented tooling or data quality edge cases with clear, reproducible steps.

Evaluated and ranked large language model (LLM) outputs for accuracy, safety, helpfulness, and nuance under rigorous project rubrics. Authored precise prompt-response pairs and categorized text datasets to fine-tune generative AI capabilities.

Reviewed digital content against strict quality and safety guidelines, accurately flagging edge cases and policy violations. Transcribed audio and video datasets with precision to meet strict daily throughput and quality targets.

Managed administrative tasks including scheduling appointments, calendar management, and email correspondence to streamline daily client workflows. Organized and maintained digital files and databases using Google Workspace and Microsoft Office.

Handled high volumes of customer inquiries, resolved issues professionally across multiple channels, and performed accurate data logging. Maintained a 95%+ satisfaction rating while managing ticketing workflows and structured support tasks.

Pursued a B.A. in English and Linguistics from 2016 to 2020.