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Imran Khan

@imrankhan9

Message

Dynamic Assistant Manager with expertise in operational efficiency.

India

Message

What I'm looking for

I seek a role that fosters innovation and allows for strategic growth.

As a dedicated Assistant Manager at TataCliQ Ecommerce, I bring over 15 years of experience in enhancing operational efficiency and resolving complex customer queries. My strong analytical skills, coupled with certifications in Key Account Management, Logistic Management, and Supply Chain Management, empower me to lead teams effectively and achieve strategic goals.

Throughout my career, I have been recognized for my exceptional leadership abilities and strategic planning. I have successfully automated processes using tools like Redshift, MySQL, Python, and Salesforce, significantly improving team performance and satisfaction. My commitment to excellence is reflected in my accolades, including 'Star of the Month' and 'Best Employee of the Month' awards.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

TataCliQ

May 2016 - Present (9 years)

Dynamic Assistant Manager with over 15 years of experience in enhancing operational efficiency. Skilled in automation and resolving complex customer queries, leading to improved team performance. Recognized for exceptional leadership and strategic planning abilities.

Key Account Management Logistic Management Supply Chain Management Process Automation MySQL Python Salesforce Power BI VBA Data Analysis

Customer Service Executive

TataCliQ

Mar 2013 - Apr 2016 (3 years 1 month)

Customer Service Executive responsible for publishing MIS reports and automating processes to enhance efficiency. Skilled in data extraction and analysis to inform business decisions.

Customer Service Data Analytics MySQL Microsoft Excel Salesforce Process Automation Reporting Data Mining Trend Analysis CRM

Education

Degrees, certifications, and relevant coursework

Mumbai Open University

Bachelor of Commerce, Commerce

2021 - 2025

Pursuing a Bachelor of Commerce with a focus on enhancing analytical skills and operational efficiency. The program emphasizes key account management and supply chain management, preparing students for dynamic roles in the business environment.