Imeobong Umondak
@imeobongumondak
Self-motivated data entry professional with strong organizational skills.
What I'm looking for
I am a dedicated and self-motivated professional with a strong background in data entry and customer service. My experience spans various roles, including managing company websites and providing exceptional customer support. I thrive in challenging environments where I can integrate my technical abilities and personal skills to enhance customer satisfaction and drive profit.
Throughout my career, I have developed a keen analytical mindset and excellent interpersonal skills, which have enabled me to effectively interact with customers and address their needs. I am passionate about professionalism and committed to meeting deadlines, ensuring that I contribute positively to any organization I am part of.
Experience
Work history, roles, and key accomplishments
Data Entry
Viko Group of Companies
Jun 2013 - Present (12 years 3 months)
Managed the company's website, ensuring real-time updates for customers regarding airport events. Handled flight and hotel bookings for customers and interacted with them to ensure service satisfaction.
Receptionist
Utar Hotel and Services
Jan 2009 - Present (16 years 8 months)
Welcomed and received guests at the reception, managing check-ins and check-outs efficiently. Controlled the remittance of funds within the hotel and handled customer calls.
Cafe Administrator
Cynero Cyber Cafe
Mar 2006 - Present (19 years 6 months)
Managed the daily operations of the cyber cafe, assisting customers with social media and email account setup and management. Ensured the network and other cafe components were in good working condition.
Education
Degrees, certifications, and relevant coursework
NATIONAL INSTITUTE OF INFORMATION TECHNOLOGY(NIIT)
MSCE, SERVER INFRASTRUCTURE
Pursued a Master of Science in Server Infrastructure, focusing on advanced server management and network architecture. Gained in-depth knowledge of server systems and infrastructure.
UNIVERSITY OF ABUJA
B.S.C, COMPUTER SCIENCE
Currently pursuing a Bachelor of Science in Computer Science, building a strong foundation in computing principles. Developing skills in various aspects of computer science.
SPRINGWOOD INFORMATION ACADEMY
NATIONAL DIPLOMA (ND), Information Technology
Completed a National Diploma, acquiring foundational knowledge and practical skills. This program provided a solid base for further studies and professional development.
COMMERCIAL SECONDARY SCHOOL
Senior Secondary School Certificate (SSCE), General Studies
Obtained the Senior Secondary School Certificate, completing secondary education. This certificate demonstrates a broad academic foundation.
Availability
Location
Authorized to work in
Job categories
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