Open to opportunities

IIana Ashton

@iianaashton

Message

I deliver high-touch client service, concierge support, and seamless travel and schedule coordination.

United States

Message

What I'm looking for

I'm seeking a remote Luxury Travel Advisor, Travel Concierge, or Client Experience role where I can coordinate detailed requests, personalize service, build trusted client relationships, and deliver polished, high-touch support.

I manage customer experience and operations at SNNUDE, coordinating client communication, vendors, inventory, fulfillment, e-commerce activity, and brand standards for a polished end-to-end customer journey.

I've also supported private families through Jovie of North Texas, managing schedules, daily logistics, and changing priorities with discretion, responsiveness, and close attention to individual preferences.

Across client service, administrative support, retail, and appointment-based roles, I build trusted relationships, resolve issues thoughtfully, and create personalized experiences. I'm pursuing remote Luxury Travel Advisor, Travel Concierge, and Client Experience opportunities.

Experience

Work history, roles, and key accomplishments

Current

Founder | Customer Experience & Operations

Current

SNNUDE

Manage day-to-day customer experience and business operations for a consumer lifestyle brand, balancing client communication, logistics, vendors, and brand standards. Provide personalized customer support, resolve service issues, and coordinate vendors, inventory, order fulfillment, and e-commerce activity.

Customer Experience Operations Management Vendor coordination Inventory Management Customer Support Brand Representation Marketing