Open to opportunities

ihunwo chiwoke

@ihunwochiwoke

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Customer Service Representative focused on communication, problem-solving, and customer satisfaction.

Nigeria

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What I'm looking for

I’m looking for a Customer Service Representative role where I can leverage strong communication, problem-solving, and interpersonal skills to deliver exceptional customer experiences, work in a team-oriented environment, and keep improving through real responsibilities.

I’m a motivated Customer Service Representative with strong communication and customer support skills, eager to learn and grow in a professional environment. I’m able to work independently, manage tasks effectively, and stay calm in a fast-paced setting.

At BSD LOGISTICS, I provided customer service from Sep 2023 to Oct 2025, building rapport with customers while resolving inquiries efficiently and effectively. I focus on exceeding expectations and improving customer satisfaction through attention to detail, active listening, and time management.

I’m also strengthening my professional foundation through Business Administration studies and practical interests like social networking, online research, blogging, and writing. I’m excited to bring my problem-solving, teamwork, and collaboration mindset to a team-oriented organization.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

BSD Logistics

Sep 2023 - Oct 2025 (2 years 1 month)

Handled customer inquiries and resolved issues efficiently while building rapport and providing exceptional customer service in a fast-paced environment. Managed tasks independently and supported administrative needs to help maintain high customer satisfaction.