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Ihtesham Akram

@ihteshamakram

Customer interaction and sales representative at Nexus Bedding who converted potential leads into confirmed orders for international customers.

Pakistan

Message

At Nexus Bedding, I communicated with international customers, handled inquiries, and resolved concerns. I converted potential leads into confirmed orders and responded to customer queries through social media.

As a Frontend & UI/UX Intern at BX Technologies, I designed user-friendly interfaces and assisted with frontend development using React.

I'm currently enrolled in the Bachelor of Science in Information Technology program at Bahria University Islamabad. My experience includes customer service, sales, and basic IT troubleshooting.

Experience

Work history, roles, and key accomplishments

Customer Interaction & Sales Representative

Nexus Bedding

Aug 2024 - Jan 2026 (1 year 5 months)

Communicated with international customers, handling inquiries and resolving concerns professionally. Converted potential leads into confirmed orders through effective communication and persuasion.

Customer Service Communication Skills Sales Lead Conversion Social Media Management Problem Solving

Frontend & UI/UX Intern

BX Technologies

Jun 2023 - Sep 2023 (3 months)

Worked in a professional team environment, improving communication and collaboration skills. Designed user-friendly interfaces and assisted in frontend development using React.

React UI UX Design Frontend Development Teamwork Problem Solving