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Ifeanyi Opara

@ifeanyiopara

Skilled Customer Service Representative and Data Analytics Professional.

Nigeria

What I'm looking for

I seek a role in a data-driven environment that fosters innovation and growth.

I am a dedicated Customer Service Representative and Data Analytics Professional with a strong background in managing customer interactions and driving satisfaction. My expertise lies in data entry, manipulation, visualization, and statistical analysis. I am committed to translating data-driven findings into actionable business recommendations, utilizing tools like Excel, SQL, and Power BI to enhance operational efficiency and decision-making.

In my recent role as a Data Analyst Intern at Utiva Technology, I collaborated with business analysts and stakeholders to gather and analyze customer data, identifying trends and insights that informed marketing strategies. Additionally, I oversaw the paint production department at Obaking Concepts Company, where I managed production processes and ensured high-quality standards while addressing customer inquiries and complaints effectively.

My passion for data science and sustainable business practices drives my continuous learning and professional development. I am eager to contribute to a data-driven environment that values innovation and strategic decision-making.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Imo State University logoIU

Imo State University

Bachelor of Science, Computer Science

2017 - 2021

Completed a Bachelor of Science in Computer Science, focusing on the principles of computing, programming, and data management. Developed skills in data analysis, software development, and problem-solving.

Tech stack

Software and tools used professionally

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Ifeanyi Opara - Director Paint Production - Obaking Concepts Company | Himalayas