Idorenyin Francis
@idorenyinfrancis
Organized Administrative and Customer Support professional with remote experience.
What I'm looking for
I am an organized and self-motivated Administrative and Customer Support professional with a strong background in remote work. My experience includes managing executive schedules, coordinating meetings across time zones, and handling vendor communications effectively. I thrive in virtual environments and am known for delivering reliable support while maintaining detailed documentation.
In my recent role as a Telesales Executive at Prokip, I successfully managed virtual demos with business clients and coordinated communications between finance and sales teams. My ability to maintain accurate CRM records and assist clients in understanding service tiers has been instrumental in driving customer satisfaction. I am passionate about providing exceptional support and ensuring smooth operations in any team I am part of.
Experience
Work history, roles, and key accomplishments
Telesales Executive
Prokip – Inventory & Business Software
Jan 2023 - Present (2 years 6 months)
Managed and scheduled virtual demos with business clients across time zones using Google Calendar. Coordinated communications with finance and sales teams to process invoices and client updates.
Customer Support Representative
De Choice Mall
Jan 2021 - Present (4 years 6 months)
Handled front-desk customer inquiries and supported the sales of digital products. Provided administrative assistance, logged issues, and resolved customer concerns promptly.
Education
Degrees, certifications, and relevant coursework
Idorenyin hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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