Idorenyin FrancisIF
Open to opportunities

Idorenyin Francis

@idorenyinfrancis

Organized Administrative and Customer Support professional with remote experience.

Nigeria
Message

What I'm looking for

I am looking for a role that values remote collaboration and offers opportunities for professional growth.

I am an organized and self-motivated Administrative and Customer Support professional with a strong background in remote work. My experience includes managing executive schedules, coordinating meetings across time zones, and handling vendor communications effectively. I thrive in virtual environments and am known for delivering reliable support while maintaining detailed documentation.

In my recent role as a Telesales Executive at Prokip, I successfully managed virtual demos with business clients and coordinated communications between finance and sales teams. My ability to maintain accurate CRM records and assist clients in understanding service tiers has been instrumental in driving customer satisfaction. I am passionate about providing exceptional support and ensuring smooth operations in any team I am part of.

Experience

Work history, roles, and key accomplishments

PS

Telesales Executive

Prokip – Inventory & Business Software

Jan 2023 - Present (2 years 6 months)

Managed and scheduled virtual demos with business clients across time zones using Google Calendar. Coordinated communications with finance and sales teams to process invoices and client updates.

DM

Customer Support Representative

De Choice Mall

Jan 2021 - Present (4 years 6 months)

Handled front-desk customer inquiries and supported the sales of digital products. Provided administrative assistance, logged issues, and resolved customer concerns promptly.

Education

Degrees, certifications, and relevant coursework

Idorenyin hasn't added their education

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Tech stack

Software and tools used professionally

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Idorenyin Francis - Telesales Executive - Prokip – Inventory & Business Software | Himalayas