Looking for a job

Ibrahim Abdullahi

@ibrahimabdullahi1

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IT and cybersecurity professional focusing on IT support, cybersecurity analysis, and operational efficiency.

Nigeria

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What I'm looking for

I am seeking roles where I can apply IT support and cybersecurity skills to improve processes, contribute to security posture, work collaboratively, and grow technically.

I am an IT and cybersecurity enthusiast with hands-on experience supporting executive leadership, improving administrative workflows, and delivering customer-focused IT support. I have driven measurable improvements—such as reducing information retrieval time by 30%—by enhancing document and data management systems and facilitating cross-departmental communication.

I combine technical training in cybersecurity, data entry with Microsoft Excel, and information technology with practical experience in customer service, logistics fundamentals, and independent crypto market analysis. I am adaptable, open to relocation, and committed to applying technology and analytical skills to strengthen security posture and operational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Aent

Current

Outsource Global

Jan 2025 - Sep 2025 (8 months)

Trained in high-volume call center operations, improving client handling and data-entry workflows and applying IT skills to streamline service processes and enhance customer satisfaction.

Customer Service Data Entry CRM Communication Process Improvement Microsoft Excel

Personal Assistant to the CEO

Fimhat Engineering Nigeria Limited

Jan 2021 - Dec 2022 (1 year 11 months)

Supported the CEO across daily operations and scheduling for multiple LPG construction projects; improved document and data management, reducing information retrieval time by 30% and speeding cross-departmental decision-making.