Ian Ambrosio
@ianambrosio
Accomplished Client Success Manager with expertise in lead generation.
What I'm looking for
I am an accomplished Client Success Manager with extensive experience in cold calling, lead generation, and CRM management. My proven track record includes organizing industry events, negotiating contracts, and delivering client solutions that consistently exceed expectations. I thrive in collaborative environments, working closely with cross-functional teams to optimize training and develop effective client strategies.
Throughout my career, I have demonstrated strong communication skills and resilience under pressure, which have been crucial in effective conflict resolution and customer retention. My goal is to leverage data-driven decision-making and collaborative leadership to drive client success and business growth, ensuring that both clients and the organization achieve their objectives.
Experience
Work history, roles, and key accomplishments
Client Success Manager
One Virtual Desk
Jan 2023 - Jan 2024 (1 year)
Organised and participated in industry events and conferences, enhancing network connections and promoting the company brand. Collaborated with cross-functional teams to address client concerns, delivering solutions that met or exceeded expectations.
Cold Caller
Forward Real Estate Company
Jan 2022 - Jan 2023 (1 year)
Conducted cold calling to generate leads for realtors and investors. Developed and maintained relationships with clients, assisting in setting up and managing CRM systems.
Coach
Donor and Creation
Jan 2021 - Jan 2022 (1 year)
Exceeded goals through effective prioritisation and consistent work ethic. Optimised team training and staff development.
Education
Degrees, certifications, and relevant coursework
Central Philippine University
Bachelor of Science, Computer Science
2020 - 2021
Studied Computer Science at Central Philippine University, focusing on foundational concepts and practical applications. Gained skills relevant to the tech industry and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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