Open to opportunities

Divine-favour Williams

@divine-favourwilliam

Administrative assistant and virtual assistant who streamlines scheduling, lead follow-ups, and client communication with calm precision.

United Kingdom

Message

What I'm looking for

I’m looking to support day-to-day operations by handling calendars, lead follow-ups, and customer communication—while also contributing to coordinated projects and social media efforts in a team that values responsiveness and high-quality service.

I’m a proactive, detail-oriented assistant with proven experience managing administrative work, customer service, scheduling, and digital communication for busy professionals and organizations. I focus on making workflows smoother while maintaining strong client relationships.

In remote roles, I managed social media presence and community engagement through daily content strategy, including scheduling posts and designing high-quality content. I also handled family communication in a childcare environment, generating and following up on new client leads while confirming appointments, visits, and tours.

In school and office settings, I supported effective operations through data entry, maintaining databases for student progress, and monitoring key records like fees and attendance. I assisted with planning and reviews, coordinated staff, and helped ensure compliance with school guidelines.

I bring a practical training background in virtual assistance, customer relationship management, and project management, with education in educational management and educational administration. I aim to deliver high-quality service consistently—organized, responsive, and ready to support teams day-to-day.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Vanguard Christian Academy

Jan 2020 - Present (6 years 6 months)

Supported school administration by tracking students’ educational progress and performance, including fees and attendance. Maintained student databases, coordinated staff, attended meetings in the administrator’s absence, and helped ensure compliance with school guidelines.

Administrative Assistance Student Progress Tracking Database Management Staff Coordination Compliance Support Meeting Support

Teacher Support Coordinator

La Gilead International School

Completed daily student data entry and supported teaching planning. Prepared and submitted teaching plans and conducted student performance reviews with improvement recommendations.

Data Entry Performance Monitoring

Social Media Manager

Elevate (Agency)

Managed clients’ social media presence by executing daily content strategy, scheduling posts, and designing content. Monitored and responded to comments and direct messages to increase engagement and maintain a consistent brand voice.

Social Media Management Content Strategy Content & Design Community Engagement Brand Voice Digital Communication

Virtual Assistant

DD’s Childcare

Managed family communications by posting timely updates and announcements. Handled lead generation follow-ups, scheduled appointments and tours, and provided customer service via email, messaging apps, and phone calls.

Appointment Scheduling Lead Generation Customer Service Digital Communication Outreach Records Management Scheduling coordination

Office Assistant

Vanguard Christian Academy

Handled day-to-day office operations by receiving guests and calls and attending some meetings for the organization. Managed sales of student books/materials and maintained relationships between the school and parents while supervising daily activities.

Office Administration Customer Service Guest Management Call Handling Meeting Support Sales Support