Open to opportunities

Nelly Joy

@nellyjoy

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Organized virtual assistant delivering efficient remote executive and administrative support.

Zimbabwe

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What I'm looking for

I seek remote roles where I can provide administrative and executive support, streamline processes, handle communications, and grow into greater responsibility within a collaborative team.

I am a highly organized, self-driven Virtual Assistant with a Bachelor's Degree and three years of experience supporting executives and managing administrative tasks. I consistently streamline workflows, coordinate schedules, and maintain accurate records to improve productivity.

My freelance work includes managing email communication, scheduling meetings, handling social media posting and engagement, performing data entry, and preparing professional documents, reports, spreadsheets, and presentations. I am proficient with Google Workspace, Microsoft Office, CRM tools like HubSpot and Zoho, and I deliver reliable customer service via phone, chat, and email.

I bring strong time-management, confidentiality, and a dependable work ethic, plus additional strengths in online research, task prioritization, and basic bookkeeping support. I am bilingual in English and Kiswahili and type at 55 WPM.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2022 - Present (3 years 10 months)

Provide remote administrative support including email and calendar management, data entry, social media scheduling, and client communication to improve client productivity and organization.

Scheduling Data Entry Social Media Management Google Workspace Microsoft Office Customer Service Online Research

Administrative Assistant

ABC Company

Jun 2020 - Dec 2021 (1 year 6 months)

Supported front-office operations including file and record management, customer service, weekly reporting, basic bookkeeping, and office logistics to maintain efficient office workflows.